When Moving: Do Your Research

When Moving: Do Your Research

When it is time to plan your move, the best way to ensure you are getting a good deal from a reputable company is to do your research. While word of mouth is a common way that many people find a moving company, it’s important that you consider your source and check the company out for yourself. At Bekins Moving Solutions, we encourage our potential customers to research our long history of customer satisfaction, our awards, professional standing and read the glowing reviews from our past clients. Here are a few ways you can research your next moving company to give you a stress-free moving experience.

Cross Check Professional Reputations

Sometimes moving companies will claim one thing, but reality reflects something else. Check the moving company’s online reviews, The Better Business Bureau (BBB) and the moving industry’s national trade association, American Moving and Storage Association (AMSA) for ratings, scores, and for any awards or licensing the moving company may have received. Legitimate moving companies should be members of the industry’s top organizations.

Be Wary of Non-Professionals

The Internet makes it easy to set up a website and advertise for moving services. Some people will find a few individuals willing to complete a move for a fraction of the price of a big company. Lately, it seems like everyone with a pickup and a little muscle has been calling themselves movers. The price might turn out to be the least of your concerns when you dig a little deeper or receive your bill. Not everyone is dishonest, but make sure to read your moving contract thoroughly and ask to clarify any vague or unfair terms.

Choose a National Company

Did you know that national companies are held to a higher standard with the Department of Transportation (DOT)?  National companies must drug screen and have health certificates for all drivers. Both loaders and drivers must be background checked to ensure that your family, home, and belongings are safe. When you hire a “Joe Schmo Mover,” they aren’t held to the same strict requirements. You never know what type of service you may get or if your items will even arrive at your new home.

Check for Certifications and Insurance Coverage

Along with many of the organizations and agencies that provide certifications and training, you have also to confirm insurance coverage. Do they carry their own insurance and what happens if one of the crewmembers is injured while they are moving your things out of your home? What if your belongings are damaged during the move? These questions can be answered with a bit of research and check into the background of the movers you are considering.

If you would like more information about Bekins Moving Solutions’s certifications, experience, or coverage options, contact us today. Call (877) 594-1187 to get a free moving estimate for your next move.